InMorphis Launches 3 GenAI-Powered Solutions in 4 Weeks Using ServiceNow AI Agents
Client
InMorphis
Industry
Technology Consulting & Services
AI Tech Solution
ServiceNow AI Agents, Generative AI for Code Generation, AI-Driven Document Chat, AI Sales Response Bots
Solution Provider
ServiceNow
Challenge
InMorphis needed to accelerate internal development, improve employee support, and streamline sales response workflows—while showcasing the full potential of ServiceNow’s AI capabilities within their own business.
Solution
In just four weeks, InMorphis deployed three GenAI solutions using ServiceNow AI Agents: (1) LLM-powered code generation through Teams, (2) AI-driven employee chatbot for HR/IT queries, and (3) a sales assistant that analyzes RFPs and generates AI-guided responses with document retrieval—all integrated with Microsoft Teams.
Results
Achieved 73% code accuracy from AI-generated code. Met 100% of IT and HR SLAs using the employee support bot. Increased sales team productivity by 2.5x through AI-assisted proposal generation and knowledge retrieval.
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