HUB International Transforms Insurance Operations with UiPath AI—Automating 60+ Processes to Support Extreme Growth
Client
HUB International
Industry
Insurance
AI Tech Solution
UiPath Document Understanding, UiPath Communications Mining, UiPath Action Center, UiPath AI Center, UiPath Orchestrator, UiPath Integration Service, UiPath Automation Cloud, UiPath Task Mining
Solution Provider
UiPath
Challenge
HUB International needed to modernize operations and create a sharper competitive edge while integrating 60+ acquisitions annually. Manual processes in finance, underwriting, and compliance caused inefficiencies, high costs, and slowed the ability to scale across decentralized systems.
Solution
HUB International deployed UiPath’s Business Automation Platform, starting in finance and expanding across business units. Using UiPath Document Understanding, Communications Mining, Action Center, and Task Mining, they automated document processing, email intake, claims handling, and fiduciary data standardization. Orchestrator, AI Center, and Automation Cloud enabled enterprise-wide scaling and integration.
Results
Automated 60+ processes across finance, compliance, underwriting, and KYC. Reduced reliance on third-party vendors, increased speed and accuracy of data handling, and accelerated post-merger integrations. Enabled HUB to manage hypergrowth while driving innovation, standardization, and cost-efficiency across lines of business.
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